Visit our support forums for general questions, system issues, and anything else that you'd like to discuss with fellow users. Everything from printing issues to concerns about font size is welcome. Feel free to contribute, discuss, and network with the community of MedicineWorks customers.

Frequently Asked Questions
  • IBIS Desktop
  • Interactions CD
Contact us if you have questions regarding products, ordering, shipping, or other customer service matters.

Product Information:
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Questions for our Sales Team:


Feel free to contact us for issues such as lost serial numbers, Operating System changes, or upgrading an existing copy of our software.

Product Information:
Product:
Operating System:
Purchase Date:
Product Serial Number:

Contact Information:
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Issue(s) you need help with:

Please be as in-depth as possible with in description.


All orders placed are shipped within 48 hours of payment processing. All shipments are made via USPS priority or media mail.
Returns are accepted with receipt within 30 days of purchase; the item(s) must be in resalable condition.